Frequently Asked Questions

The following FAQs provide more in-depth information on how to use our website, technical information, and most commonly anticipated questions from customers.

Don’t see the answer you’re looking for? We’re available by chat, email or phone 1-833-206-2767

How do I make an account so I can create an order?

Creating an account is easy, and takes less than a minute! Take a look at our “How To Create an Account” video below for a step-by-step tutorial.

How do I order a sample?

You can order up to 6 free samples on our website. Follow our “How to Order Samples” video to find out how you can have samples ordered directly to your home!

I love all the samples I received. Any tips on choosing one?

Choosing a floor from a sample can be a daunting task. But it doesn’t have to be! We’ve put together some tips to help you make the right choice. Check out our “How to Use Your Samples” video below! We’re certain that whatever Beckham Brothers floor you ultimately choose will look great in your space.